Taking Ownership of Visitor Experience.

From room guides to ticketing to retail and beyond, all your visitor facing staff/volunteers play their part in engaging your visitors and influencing their experience. This workshop will help them consider who all your different visitors are, what experience they can ideally have at your site and define what they can do to ensure each visitor has a better experience for having interacted with your team.

In-Person: 1 - 2 days, 6 - 16 people